Shipping policy

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Pickup Available for Local Orders

Contactless pickup at our St-Leonard Warehouse location is available for local orders. Orders must be paid in full prior to pickup.

For online orders, the pickup option will be made available to you during the checkout process. After you have placed your order, you will receive an order confirmation by email. It may then take approximately 2-4 days to prepare your order. Once your order has been prepared, you will receive a second email notifying you that your order is ready to be picked up, with instructions regarding the pickup process.

If you have any questions regarding contactless pickup, please contact our customer service team.

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Flat rate shipping in Canada and USA for retail customers*

Regular parcel service with Canada Post, FedEx and UPS. Shipping charges will be added for heavy products such as heavy bags and medicine balls. You will be notified before shipping. You must confirm any revisions to your order's total. Rival Boxing Gear reserves the right to end or change shipping fees at any time.

Canada	$14.99 CAD for orders up to $199.99 (before taxes) FREE SHIPPING for orders of $200.00 CAD or more (before taxes)
USA	$49.99 CAD

* Before taxes. Except heavy weight items. All prices and fees are listed in CAD.

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Shipping Cost Estimates

Shipping charges will be added for heavy products such as heavy bags and medicine balls. Rival Boxing Gear reserves the right to end or change shipping fees at any time.

For all heavy item orders, our standard shipping rates DO NOT APPLY. Based on the dimensions and weight of your order, as well as the location to which it must be shipped, the final shipping charge can only be calculated once your order has been placed. You will be notified of the total shipping cost and must confirm any revisions to your order's total before we can ship your items. For more info, please contact us.

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Shipping to the UK

Please be advised that, as of January 1, 2021, we can no longer ship from Canada to the UK due to BREXIT VAT legislation imposed by the UK government. Please visit our Rival Boxing UK website at rivalboxing.com to place your orders. We apologize for any inconvenience this may cause.

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International Orders

For international shipping online, please be sure to include a phone number and email address. All international orders are subject to customs, duties and taxes imposed by the country of delivery.

The International Shipping Process:

• Once the order is submitted it is placed on hold for further review.
• The purchaser will be contacted via email with the shipping charge and to confirm the recipient is aware that there will be customs and duties due on delivery. This is a charge imposed by your country and this charge is not included in the total price provided by Rival Boxing.
• Your approval is mandatory for the order to be processed and shipped.
• For the protection of the card holder, additional information may be requested for the order to be processed and shipped. You will be contacted via e-mail if additional information is required.

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General Shipping Times

When you receive your order depends on the availability of the product(s) and where the product is being shipped. Please note that packages are not shipped on Saturdays or Sundays.

For orders with different billing and shipping addresses, you will be contacted by our Customer Service department to confirm the order. This may delay the shipping of your product.

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Delivery Time

Delivery of your order is subject to the availability of our inventory. We may split your order into more than one shipment, depending on the estimated time of arrival of each product. It is possible for your order to be delayed due to products arriving in our warehouse on different dates. If you place orders of this kind, you will not be charged for the extra delivery, although you may notice that your shipping charges are split over the various invoices. If you need to receive one of your products sooner, we recommend that you place it in a separate order to avoid extra delay. Please allow us one additional business day to process your order. Rest assured that we will not charge your credit card until we have shipped your product.

Couriers usually deliver between 8am and 5pm local time. If you are not home when we deliver your package, we will leave you a delivery notification card. Please see delivery notification information for additional details and pick up location.

For your own security, please bring proper photo identification with you when you pick up your order.

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Delivery Areas

For your convenience, we deliver anywhere in Canada and USA. To make sure that orders being sent to PO boxes and rural route addresses get to their proper destination, please include a physical street address, highway number and/or 911 number with your order.

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Methods of Delivery

To give you the best possible service, we use a variety of couriers depending on which best suits your needs. We will tell you which courier company is handling your delivery when we send you your shipping confirmation email.

Please note that when the delivery team brings a package to your home, they need a signature in order to finalize the delivery. This means that the package must be accepted and signed for by someone at your delivery address. If you are unavailable when the courier makes a delivery, you will get a notice telling you the address of the distribution centre where you can pick up your package.

For your own security, please bring proper photo identification with you when you pick up your package.

Oversized Items:

Due to Canada Post weight restrictions, any item that is greater than 30kg/66lbs will be delivered via other courier.

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International Footwear Delivery

IMPORTANT ADVISORY:

Please be advised that Rival and any resellers cannot ship Rival Boxing Boots to the following countries: France, Benelux (Belgium, Netherlands & Luxembourg), Germany and Italy. We apologize for any inconvenience this may cause.